Lexmark Smart Retail uses computer vision and artificial intelligence (AI) to give you an instant understanding of what is happening in and around your store, allowing you to proactively take action and engage with customers in new ways.

Measurable benefits in every area

Customer Insights

Tailor store operations and marketing efforts based on real-time customer insights, opening new opportunities for business

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Personalized Digital Marketing

Bridge the gap between online personalization and in-store experience with visual AI to increase sales by up to 30% 

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Low Stock

Monitor high-margin and high-volume products to minimize out-of-stock events and reduce stockouts by 90%

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We are all gathering data, but that data is all historic. With this solution, we are actioning in the moment — and that is unique.

Managing director
National apparel company

Boost topline revenue

Smart Retail helps retailers boost conversion rates by increasing meaningful engagements with customers using real-time store data

CCTV camera on retail store detecting customer movement

Grow average transaction value (ATV)

Smart Retail enables retailers to grow value by increasing the monetary worth, size and quantity of customers’ individual transactions.

Manage Human Capital expense:

By optimizing employee time and schedules, Smart Retail helps stores control human resource expenses while improving operations with consistency and compliance.

Support in-store brand image: 

Smart Retail allows for real-time insights to maximize marketing spend, support visual merchandise guidelines and ensure brand consistency across all store locations.

Lexmark HQ in Lexington showing the front signage

Lexmark: A pioneer in IoT innovation

Lexmark is uniquely positioned to help. As a manufacturer and early adopter of edge enabled IoT solutions within our own business, we understand the complexity of edge computing and the benefits manufacturers can harvest from them. With 7 million printers deployed at the edge at the biggest enterprises in the world, we’ve leveraged the technology from our print devices to build edge enabled IoT solutions that are scalable, secure, fast to deploy and easy to manage.