Read how a national retail organization harnessed real-time insights from on-site sensors and cameras to:
In this case study:
- Initiate early customer engagement
- Reduce customer attrition
- Establish performance-based KPIs
Summary:
Lexmark’s IoT Solution worked with existing cameras to capture data on how customers engaged with the retail offering — arrival, time on site, wait times — and to turn this into useful metrics and higher gross margins.
