Check to Protect

Lexmark’s Brand Protection Efforts

Protecting the Lexmark Brand against counterfeit and grey market activity is very important. Lexmark is taking action against counterfeiters worldwide, checking domestic and global markets for manufacturers and sellers of trademark-infringing counterfeit cartridges and patent-infringing clone/compatible cartridges.

Identify Genuine Lexmark Cartridges

Lexmark is dedicated to ensuring that its customers are purchasing and using genuine Lexmark supplies. By entering the 7 or 10 digit serial number found on the ink tank or ink tank packaging in the window below, or the 12 digit code found on a toner cartridge, the authenticity of the cartridge can be verified.

  • For ink tank products, serial numbers can be found on the outer box, the foil bag and the ink tank.
  • For toner cartridges, the serial number can be found on the outer box or on the cartridge. 

Click the link below for assistance in locating these numbers.

5 Ways to Ensure You Have a Genuine Lexmark Cartridge

1. Price

If you think the price is too good to be true, it probably is. Be familiar with market prices for Genuine Lexmark cartridges before making a purchase.

2. Point of Purchase

Make sure you buy products only from Lexmark or an authorized reseller or distributor. Be wary of international trade and auction web sites offering Lexmark cartridges.

3. Packaging

Packaging that appears to have been tampered with, re-taped, resealed or looks reused may not be a Genuine Lexmark product.

4. 3D Holographic Security Labels

Lexmark uses 3D holographic security labels on most of its printer supplies packaging to help you identify Genuine Lexmark products..

Check to protection code location

When viewed straight on:
A red Lexmark logo appears on a green background.

When tilted from side-to-side or up-and-down:
Dots with corresponding numbers appear.

When rotated:
The words "Lexmark" and "Genuine" appear.

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See Animation

5. Serial Numbers

Lexmark incorporates serial numbers on most of its printer supplies packaging. Serialization is a global track and trace system that provides beginning to end traceability for Lexmark, distributors and resellers, and customers.

Laser Serial Number Example
Laser
Inkjet Serial Number Example
Inkjet

Lexmark ID App for Your Smartphone

Ensure the inkjet supplies you are purchasing are genuine Lexmark supply items. Serial numbers and 2D barcodes are being added to inkjet supplies — on the retail carton, foil bag and the cartridge. Scan the 2D Data Matrix code on the side of the box and get notified instantly regarding its status.

Use the links or QR codes below to download the appropriate version:

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Buy Genuine Lexmark Supplies

Don’t be disappointed by unpredictable bargain-brand cartridges. Lexmark printers and Genuine Lexmark supplies are designed to perform Best Together—delivering excellent print quality from first print to last.

Find Genuine Supplies