Managed document services (MDS) are services provided by external parties to optimise and manage an organisation’s document infrastructure and workflow for both printed and electronic documents.
MDS is closely related to managed print services (MPS) and the terms are sometimes used interchangeably. Typically, “managed document services” carries the broader meaning of referring to both print and electronic documents. However, as MPS has evolved over the years, it also includes electronic information and workflows. This is why MPS and MDS are so closely linked.
Analyst firm IDC refers to the market as “managed print and document services” rather than “managed print services” to reflect the growing trend towards services that manage electronic as well as printed documents.
With managed document services (MDS), you can gain visibility and control of the entire document and print environment for your business. This goes way beyond reducing printing and paper usage. Just as your business is always evolving, managed print services and managed document services continue to evolve to help organisations meet the information challenges of today and tomorrow.
By taking advantage of the many benefits of managed document services, your company will be in the position to reduce costs, increase information security, free up time and eliminate the hassle of chasing information.
At Lexmark, we understand you’re looking for the best solution to manage ever-increasing amounts of information and data from many different sources. That’s why we’ll show you how managed document services optimises and streamlines processes and workflows, along with managing your print fleet.
Lexmark takes a holistic approach to managed document services and managed print services by improving the enterprise print architecture. We help you by aligning devices with your business mission and taking care of their day-to-day management with proactive and predictive service to ensure optimal uptime. Once in place, the managed environment becomes a conduit to unify print and digital information for streamlined processes and workflow. You’ll benefit with fewer devices, fewer pages, lower costs and improved knowledge worker productivity.
We use a proven three-step approach to deploying managed document and managed print solutions:
1) Infrastructure optimisation
2) Proactive management
3) Streamlined business processes
With managed print services and managed document services from Lexmark, you’ll see tremendous upfront operational savings by having a single-system view that spans your entire organisation—across countries and continents. This approach provides a whole new level of control over support costs and consumables inventory.
Lexmark MPS has been recognised many times as a market leader by Forrester, Gartner, IDC and other top industry consulting organisations.
Explore how our industry-specific MDS solutions meet the needs of your business.