Shipping Information

Has my order shipped?

Lexmark.com gives you the power to track your order anytime. All we need to do is find the applicable order. Just enter the information below, and when your order appears, click on the tracking number.

View order history by logging into My Account page and click "My Orders"

How do I get my tracking number?

Lexmark.com gives you the power to track your order anytime. You can find your tracking number by looking up the applicable order. Just enter the information below—when your order appears, to review your estimated delivery date, just click on the tracking number.

View order history by logging into My Account page and click "My Orders"

When will my backordered items ship?

We make every effort to run an efficient warehouse and stock most of our items ready to ship in days. However, occasionally an item will be backordered. The average backordered item ships in 1–2 weeks.

You will receive e-mail notification as soon as the product ships. As a reminder, your credit card will not be charged until your order has been shipped.
Can I change my shipping address after I’ve placed my order?

Unfortunately, you can not change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. Rest assured, however, that if your order is not successfully delivered, it will be returned to the warehouse and Lexmark will credit your account.

Can I change my shipment method after I’ve placed my order?

Unfortunately, you can not change your shipment method after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system.

Do you ship to PO boxes?

Due to shipper restrictions, we cannot deliver to P.O. boxes as primary shipping addresses.