Job Title:

Scrum Master

Business Area:

Engineering & Design


Lexington, KY USA

Job ID:


Scrum Master

Lexmark is looking for a skilled Scrum Master with a passion for Software development and a desire to be a servant leader to a creative team of Software Engineers to deliver value on an award-winning Lexmark Cloud Platform, specifically in the Solutions domain. The Scrum Master will play a key role in collaborating to create & grow the Development team under the guiding principles of Scaled Agile Framework. 


Did you know Lexmark has developed a Cloud Platform from scratch? Lexmark is a leader in print-related devices, and the cornerstone of Lexmark's success is the ability to provide content to users when and where they need it. We have taken our expertise to the Cloud, building out a wide portfolio of print/scan, fleet, and reporting solutions with the latest technology. Lexmark's Cloud platform leads the way in simplifying the management and improving the usability of multifunction devices while developing a full IoT (Internet of Things) cloud management solution.    


Our growth provides a rich opportunity to develop market-leading solutions enabling customers to capture, manage, and access their content in ways that solve genuine business problems. This is where you come in. Lexmark needs an experienced Scrum Master to Facilitate, Mentor and Coach our solutions development team as well as assist in promoting the principles of Agile development. If you are looking for the opportunity looking for the opportunity to work with the latest technology in an Agile, customer-focused environment, the security of an established, multi-national company, with the flexibility to work from your home office or in a corporate setting with like-minded team members, this is a fantastic opportunity for you.  


The ideal candidate will demonstrate a solid foundation in Agile with experience in using SAFe methodology in a software development environment. The candidate must be a self-starter, exhibit the ability to lead discussions and help solve conflict while remaining focused on returning value to the business in a fast-paced, collaborative environment. 




  • Helps the team define how they want to execute work during sprints/program increments​ 

  • Holds team accountable to the process they helped them define​ 

  • Guides the team through Program Increment Planning process​ 

  • Participates in Scrum of Scrum meetings during Program increment planning and during the sprints​ 

  • Helps remove impediments for the team​ 

  • Coordinates inter team dependencies during PI planning and execution​ 

  • Guides the team through constant process improvement through retros and then follow through on those retro items​ 

  • Helps the team to make improvements based on key metrics (lead time, number of defects per release, mean time to recover from defects, deployment frequency) ​ 

  • Champion the use of tools to tie activities at the Delivery Team Level to the Program team level and items at the Portfolio Team Level​ 

  • Champion the use of tools to track key metrics (lead time, number of defects per release, mean time to recover from defects, deployment frequency) ​ 


Skills Necessary​ 

  • Must understand Agile theory and (preferred) SAFe concepts​ 

  • Must understand Lean theory and concepts (MVP, Iterative Delivery, Learning/Measuring/Adjusting 

  • Must have a Continuous Improvement/Learning mindset​ 

  • Must be organized​ 

  • Some Program Management skills can be helpful, but this is not Program Management​ 

  • Conflict Resolution Skills​ 

  • Team Awareness​ 

  • Problem Solving 



  • Bachelor’s degree in business or information systems preferred 

  • Experience working with Agile/Scrum methodologies and their interaction with business processes 

  • Outstanding verbal and written communication skills 

  • Experience leading technical teams to deliver solutions 

  • Ability to organize, prioritize work, meet deadlines, and work independently 

  • Ability to handle multiple projects and activities in a timely, organized manner 

  • Must be a creative problem solver, flexible, proactive, and work in a fast paced, ever changing environment 

  • Ability to facilitate meetings and action plans 

  • Demonstrated ability to interface effectively with intermediate levels of management 

  • Ability to flexibly accept dynamically changing priorities 

  • Must be a strong team player