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Artificial Intelligence

IoT fuels Lexmark innovation

Driving print into the digital age enables Lexmark to solve customer problems in amazing new ways.

Lexmark fuels IoT innovation

TAGS: Managed Print Services (MPS), Artificial Intelligence, Lexmark Print Management

It may surprise you to learn that printers were among the first IoT-enabled components of business.

Today the average Lexmark printer is equipped with more than 120 sensors dedicated to collecting data. This data is gathered from the millions of Lexmark devices under management worldwide and stored in the proprietary Lexmark IoT Hub—a single, globally managed print services platform that feeds intelligence to Lexmark’s R&D and customer service functions, helping us build better products and solutions, and better serve our customers.

The latest IDC MarketScape for Worldwide Contractual Print and Document Services cites Lexmark’s “investments in key technology areas such as analytics, IoT, and big data systems” as a differentiator that “drives customer value across all key metrics: service implementation, delivery, support, pricing models, and infrastructure.”

To learn more about Lexmark’s IoT-fueled innovations, read a Microsoft blog post authored by Lexmark senior vice president, chief information and compliance officer Brad Clay.