Q: What is dock visibility, and why does it matter?
A: Dock visibility means knowing what’s happening at every bay in real time — so trucks move faster, bays stay full, and your team works in sync.
Q: How does Lexmark’s solution work?
A: We use Vision AI and Optra Edge to turn your existing cameras into smart sensors that track trailer docking, departures, and dwell times, delivering insights via dashboards and voice-enabled tools.
Q: What problems does this solve?
A: It eliminates guesswork, reduces delays, prevents detention fees, and improves throughput by giving you live data instead of manual checks.
Q: Do I need new hardware?
A: No. Your current cameras become intelligent with our Vision AI and Optra Edge platform — no costly infrastructure overhaul required.
Q: How quickly will I see results?
A: Customers typically see measurable ROI — shorter loading times, fewer fees, and better resource allocation — within weeks, not months.
Q: Can this scale across multiple docks?
A: Yes. Our solution is designed to scale easily across multiple locations, giving you centralized visibility and control.
Q: What specific insights will I get?
A: You’ll see which bays are busy or idle, track loading progress, monitor dwell times, and know exactly when trailers dock or pull out — all in real time.
Q: How does this help my team day-to-day?
A: It reduces frantic rushes, keeps everyone aligned across shifts, and helps managers allocate labor efficiently during peak hours.
Q: What’s the impact on costs?
A: By cutting delays and detention fees, reducing wasted labor, and improving throughput, you’ll see significant savings and operational efficiency gains.
Q: How do I get started?
A: Simple — click Schedule your demo today to see how dock visibility can transform your operations